One of the jobs the Digital Leaders often get asked to do is help the teachers when their projector or Interactive Whiteboard isn't behaving. They came up with this excellent list of common errors (and solutions!), which really help teachers and provide an effective first line of technical support.
Problem
Whiteboard unresponsive (green light not on)
How to fix it
Check USB cable connected to computer
Problem
Whiteboard not calibrated
How to fix it
Calibrate the board by pressing both buttons at the front
Problem
No sound can be heard
How to fix it
Check sound is not muted on both computer and the whiteboard. Check audio cable is plugged into computer
Problem
No image displayed
How to fix it
VGA (video) cable is not connected. Projector not using correct input (alter input using remote control)
Problem
Whiteboard unresponsive (green light not on)
How to fix it
Check USB cable connected to computer
Problem
Whiteboard not calibrated
How to fix it
Calibrate the board by pressing both buttons at the front
Problem
No sound can be heard
How to fix it
Check sound is not muted on both computer and the whiteboard. Check audio cable is plugged into computer
Problem
No image displayed
How to fix it
VGA (video) cable is not connected. Projector not using correct input (alter input using remote control)